This morning a colleague invited me to fill in one of these anonymous 360-degree feedback forms. Being so acutely aware of my own “development points” I never really feel qualified to feed back on other’s professional behaviours, but people seem to keep asking me! While ticking the little boxes I had to work at staying focused, instead of becoming self-conscious of my own imperfections brought to mind by the questionnaire!

Even though my aim is to “downshift” and escape the corporate environment (often one of the most challenging environments in which to develop these behaviours) I will always have to be able to collaborate effectively, and will always want to behave in a way that is constructive and respectful of those around me. It still struck me that the list is a pretty thorough and proven memory aid for achieving that. Here is the list:

• Willingly helps people.
• Follows through on commitments.
• Shows courtesy toward people.
• Is loyal to those who are absent (i.e., does not criticise people behind their backs).
• Is honest with people.
• Keeps confidences.
• Acknowledges and apologises for mistakes.
• Leads by example.
• Produces high quality work.
• Makes cost-effective use of resources.
• Is a hard worker.
• Balances all aspects of life (e.g., work, leisure, family) to maintain overall effectiveness.
• Influences others to be productive.
• Does not push people to work beyond a reasonable limit.
• Takes initiative to get things done.
• Works to solve problems rather than avoiding them.
• Focuses on things he/she can do something about rather than on things beyond his/her control.
• Maintains self-control, even in difficult or emotional circumstances.
• Accepts responsibility for his/her actions rather than making excuses.
• Receives negative feedback without becoming defensive.
• Does the “right” thing, even if it is unpopular.
• Is decisive when a decision is needed.
• Begins projects with a clear understanding of desired outcomes.
• Displays a sense of direction in life.
• Works toward long-term solutions, not just “quick fixes.”
• Plans ahead to reduce having to work in a crisis mode.
• Anticipates how his/her decisions impact others.
• Is organised when conducting meetings.
• Ensures that his/her work group has a clear sense of direction.
• Sets clear expectations with individuals when assigning tasks.
• Prioritises work so time is spent on the most important issues.
• Is punctual (i.e., on time for appointments, meetings, etc.).
• Is disciplined in carrying out plans (i.e., avoids procrastination).
• Respects people’s time (i.e., does not waste others’ time with trivial interruptions).
• Responds to requests in a timely manner.
• Is organised in handling multiple tasks and projects.
• Delegates work that ought to be done by others.
• Sets reasonable deadlines so others have sufficient time to respond.
• Keeps his/her work group focused on priorities.
• Does not undermine others for personal gain.
• Is fair with all people (i.e., does not show favoritism).
• Works to find win-win solutions.
• Does what is best for the entire organisation, not just his/her own interests.
• Has the courage to say “no” when appropriate.
• Shares credit and recognition for successes.
• Does not pressure people to compromise personal values.
• Listens without interrupting.
• Is sensitive to people’s feelings.
• Seeks to understand people’s viewpoints.
• Seeks to understand problems before attempting to solve them.
• Is easy to approach with a concern.
• Spends enough one-on-one time with individuals in his/her work group.
• Understands what is going on in his/her work group.
• Understands issues outside his/her work group (e.g., other departments, product trends, competition).
• Communicates clearly and concisely.
• Does not dominate discussions.
• Expresses viewpoints with confidence.
• Is considerate when communicating.
• Is straightforward when communicating.
• Informs people regarding important matters.
• Provides regular feedback on how well people perform their jobs.
• Shows appreciation for positive performance.
• Seeks out the strengths of others to get things done.
• Networks with people outside his/her work group.
• Is flexible and open-minded in trying new ideas.
• Values differences in people.
• Involves people when making plans that will affect them.
• Encourages and supports creativity and innovation.
• Supports people in taking responsible risks.
• Builds teamwork by maximising the talents of his/her work group.
• Cares for his/her physical well being.
• Cares about others and tries to build lasting friendships.
• Is competent in his/her field of work.
• Takes time to find enjoyment and meaning in life.
• Encourages and supports the development of others.
• Takes steps to improve his/her leadership abilities.
• Seeks feedback on ways he/she can improve.
• Strives to improve his/her work group performance.